Secure, compliant mobile-first communications
MultiLine™ by Movius on IBM Cloud enables work-from-anywhere
A man using a cell phone in front of a computer, indoors at a cafe with a cup of coffee

Many organizations want to adopt a “mobile-first” business strategy, where smartphones or tablets can be used to get the job done. At the same time, some still have security concerns related to bring-your-own-device (BYOD) policies. Alternatives that give organizations more control usually offer less privacy for employees. Employees might choose to use a separate device for business, but who really wants to carry two phones?

The MultiLine™ by Movius solution running on the IBM Cloud® offers the best of both worlds: employees can have a designated business number on their own device, while keeping their primary number for personal use.

Delivering the service to an international enterprise audience required Movius to team with leading telecommunications carriers worldwide. To position its business for rapid, seamless growth, the company had to shift from an on-premises IT infrastructure to a cloud platform with far-reaching data center presence and powerful bare metal server technology. Additionally, Movius needed robust backup and restore capabilities to support its enterprise customers in complying with industry regulations for voice and text messaging data retention.

Cost savings

 

The Veeam on IBM Cloud service helps save USD 75,000 in annual data protection costs.

Reduced deployment time

 

One Movius financial services client deployed the MultiLine solution in 15 days to comply with MiFID II.

Leveraging IBM Cloud allows us to really focus on what we’re good at and what we need to in order to deliver a successful service. Amit Modi CTO, CISO and Evangelist Movius
Going global on an IBM Cloud platform

While evaluating a cloud platform partner, Movius found that IBM stood out because it fulfilled key criteria for the company. One was a platform designed for high availability, as that is essential for real-time telecommunication services, geographic points of presence, very deeply embedded security and a set of services that Movius could build upon.

“Everyone talks about the scalability of the cloud, but to be able to scale at a component level, add and remove resources as needed, add more services, whether they are compute, storage or other pieces, and deploy geographically—we could bring something like that to bear only with the infrastructure in the partnership we have with IBM,” says Amit Modi, CTO, CISO and Evangelist at Movius.

To team with telecommunications companies in rapidly rolling out its MultiLine service, Movius created a repeatable deployment plan for fast, seamless implementation in IBM Cloud data centers worldwide. The company runs its telephony application in self-managed VMware environments hosted on an IBM Cloud bare metal server infrastructure in Dallas, Texas; Mexico City, Mexico; London, England; and Sydney, Australia. Movius plans to provision additional disaster recovery infrastructure in Washington, DC, and Singapore.

The Veeam on IBM Cloud service delivers cloud data management capabilities, helping the company support data availability, meet industry-specific data retention compliance requirements and optimize its business continuity and disaster recovery (BCDR) strategy. The Veeam solution also helps Movius save USD 75,000 in data protection costs each year.

To help ensure the resiliency and optimization of its MultiLine service, Movius chose the IBM Cloud Internet Services (CIS) solution, a set of edge network services. In addition to optimizing and supporting ongoing availability of web applications, the CIS solution provides security-rich protections for internet-facing applications from distributed denial of service (DDoS) attacks, data theft and bot attacks.

IBM® Global Financing offered Movius a payment plan that enabled the client to align cost outlays with anticipated benefits while optimizing cash flow.

We needed an infrastructure that is scalable, that is reliable, that is forward-looking and that comes with a set of services that are essential for us to deliver our solution. And that’s really what we found with the IBM partnership. Amit Modi CTO, CISO and Evangelist Movius
Gaining agility and driving continued expansion

The IBM Cloud solution provides the scalable global hosting platform Movius needs for quick, agile delivery of its innovative offering. “With IBM Cloud, we have a highly consistent deployment that’s easily implementable across locations,” says Modi. “We have a very mature cloud platform with a documented set of capabilities, and we can provision compute, network and storage resources in a matter of minutes.”

And with the Veeam service, Movius strengthens and standardizes its backup and restore functionality across a continually expanding infrastructure. In addition to helping enterprise customers address diverse regulatory requirements, the Veeam solution supports greater availability and resiliency for the company’s cornerstone service offering.

With the simple HTTP page checks and fast failover functionality available with the CIS solution, Movius can help ensure that customers experience no downtime in the event of a front-end or back-end service failure at one of its sites.

IBM’s expertise and well-established reputation as a trusted infrastructure provider help Movius focus on its business-critical needs and offer a compelling value proposition to potential customers. “We’re not in the data center business; we’re in the business of connecting people,” explains Modi. “Leveraging IBM Cloud allows us to really focus on what we’re good at and what we need to in order to deliver a successful service. And it gives us credibility as we go to market and talk to enterprise customers.”

In fact, when regulated users from the London office of a Chinese commercial bank began working from home during the pandemic in 2020, the office deployed mobile recording across work and personal devices with MultiLine™ by Movius. In just 15 days, the financial services company complied with Markets in Financial Instruments Directive II (MiFID II) regulations.

Powered by IBM Cloud technology and supported by the larger IBM network of expert technology service providers, Movius anticipates continued business growth and global expansion. “We have to deliver real-time communications and a business-critical service,” says Modi. “We needed an infrastructure that is scalable, that is reliable, that is forward-looking and that comes with a set of services that are essential for us to deliver our solution. And that’s really what we found with the IBM partnership.”

Movius logo
About Movius

Headquartered in Atlanta, Movius is the leading global provider in cloud-based secure mobile communications software, helping enterprises deliver better engagement for their clients. Enterprises around the world use the company’s all-in-one mobility platform to connect with their customers in more convenient, cost-effective and compliant ways.

Take the next step

To learn more about the IBM solutions featured in this story, please contact your IBM representative or IBM Business Partner.

View more case studies Contact IBM CRM.COM

IBM Cloud helps unlock monetization potential and increase customer loyalty

Read the case study
SHARE NOW

Driving sustainable mobility forward

Read the case study
Allianz

An AI-powered virtual assistant

Read the case study
Legal

© Copyright IBM Corporation 2024. IBM Corporation, Hybrid Cloud, New Orchard Road, Armonk, NY 10504

Produced in the United States of America, March 2024.

IBM, the IBM logo, ibm.com, and IBM Cloud are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at “Copyright and trademark information” at ibm.com/legal/copyright-trademark.

This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates.

The performance data and client examples cited are presented for illustrative purposes only. Actual performance results may vary depending on specific configurations and operating conditions. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.

The client is responsible for ensuring compliance with laws and regulations applicable to it. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the client is in compliance with any law or regulation.

Statement of Good Security Practices: IT system security involves protecting systems and information through prevention, detection and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, misappropriated or misused or can result in damage to or misuse of your systems, including for use in attacks on others. No IT system or product should be considered completely secure and no single product, service or security measure can be completely effective in preventing improper use or access. IBM systems, products and services are designed to be part of a lawful, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products or services to be most effective. IBM DOES NOT WARRANT THAT ANY SYSTEMS, PRODUCTS OR SERVICES ARE IMMUNE FROM, OR WILL MAKE YOUR ENTERPRISE IMMUNE FROM, THE MALICIOUS OR ILLEGAL CONDUCT OF ANY PARTY.

IBM Global Financing offerings are provided through IBM subsidiaries and divisions worldwide to qualified commercial and government clients. IBM Global Financing lease and financing offerings are provided in the United States through IBM Credit LLC. Rates and availability are based on a client’s credit rating, financing terms, offering type, equipment and product type and options, and may vary by country. This offering does not guarantee that credit will be provided. Non-IBM content which is part of an overall IBM end user client solution may also be eligible for financing through IBM Global Financing. Non-hardware items are financed by means of loans. Other restrictions may apply. Rates and offerings are subject to change, extension or withdrawal without notice and may not be available in all countries. IBM and IBM Global Financing do not, nor intend to, offer or provide accounting, tax or legal advice to clients. Clients should consult with their own financial, tax and legal advisors. Any tax or accounting treatment decisions made by or on behalf of the client are the sole responsibility of the client. For IBM Credit LLC in California: Loans made or arranged pursuant to a California Financing Law license.