The COVID-19 pandemic has forced us to adjust to new ways of working. For many, the future of work will be fully remote. For others, it will be a hybrid model. And for some, it will be a full return to office. Each presents challenges to creating a meaningful employee experience (EX). However, there are approaches and technologies to help cultivate a people-first culture.

Organizations can incorporate Citrix’s roadmap for EX into their operating model, regardless of sector or industry. The roadmap’s three pillars — individual progress, empathy, and partnership — enable a better way for people to work by creating a clear path to a great EX. And with Citrix and Wrike, together, organizations can systematize and automate the EX process.

Wrike joins Citrix with the mission to remove complexity from hybrid and distributed work environments, helping employees to do their best work. Wrike connects the systems where your work lives to give you a single source of truth and complete visibility. With all your data consolidated into a single system, it becomes easier to identify bottlenecks that require your attention or additional investment. Wrike can help you accelerate the planning, review, and delivery of your work.

Empowered by Citrix’s unified workspace infrastructure and Wrike’s collaborative work management platform, employees can focus on the work that matters and accelerate business results. Here’s how.

Tailoring Your EX to Individual Employees

EX isn’t one size fits all. That’s why the most advanced organizations tailor progress to the individual. To drive a differentiated EX strategy, businesses must provide the tools and environment for individual employees to do their best work, fostering a sense of progress that can lead to greater productivity. Wrike prioritizes EX in everything it does, starting with the new Wrike Experience, which accommodates your need for better discoverability and great configurability for a more personalized experience that scales with your business.

Focusing on the Most Important Work

The new Wrike Experience enables users to streamline workflows and get to the work that matters most, faster. Wrike took a Design Thinking approach, informed by extensive research and user feedback, to personalize the experience for each user, making it easier to navigate the workspace, find things quicker, enhance employee productivity, and make work more enjoyable.

The My Home space within the Wrike Experience provides a single location to access the work that needs immediate attention, and users can customize the home page based on priorities and preferences. Wrike offers easy navigation from the home screen to any area of interest. Users get a quick-access menu to workstreams like reports, dashboards, blueprints, workload views, calendar, inbox, and more. The new experience provides a clean and simple layout, helping employees focus on the work at hand.

Emphasizing High-Value Work with AI, Machine Learning

Wrike’s Work Intelligence maximizes productivity and efficiency by using cutting-edge AI and machine learning technologies that tap into tens of millions of anonymized data points to set up smart automations and alerts, freeing time to focus on high-value work. Built-in, automated task prioritization recommendations show employees which work will drive maximum impact.

Employees — no matter where they are — can be alerted to potential roadblocks with early diagnoses and recommendations for mitigation. Even if they’re on the go, they can move work forward by responding to urgent matters with a single click, using contextually-generated replies. Combine that with the ability to turn handwritten notes into digital files and virtual assistant capabilities, and Wrike delivers a robust system of record so employees can stay in sync and productive.

Create a Vision that Drives Employee Experience

As organizations plan returns to the office or the adoption of long-term hybrid-work models, it’s critical to ensure employees, wherever they are, aren’t burdened by complex work environments. One way to do this is by creating a technology vision that builds and supports a positive employee experience that is:

  • Effective: Can employees accomplish what they need to get done?
  • Easy: Are they expending more time and effort than is ideal?
  • Flexible: Is there enough flexibility and autonomy for employees to work where they want, on the device they want?
  • Responsive: Does the solution perform at a high level and meet the individual employee’s expectations?
  • Reliable: Can the experience survive minor disruptions like device failure and major ones like COVID-19?
  • Secure: Are employees protected from threats that put themselves or your organization at risk, and is their privacy protected?

Wrike is the only work-management solution that unifies ITIL-based service management, project management, cross-team collaboration, and automation in a single platform, helping your employees be more effective, efficient, flexible, and responsive. It provides a reliable, single source of truth for your teams so that they can plan and execute where they receive and manage daily requests.

Wrike also enables you to work securely, at any scale, through enterprise-grade security and exclusive features like Wrike Lock. Employees have peace of mind knowing their privacy and work are protected.

How Wrike Lock works to protect your business

Make Collaboration Easier Across Your Organization

Improving cross-functional collaboration and eliminating silos are common objectives, but they aren’t always easy to achieve. Organizations must enable employees to collaborate and contribute effectively, with shared goals, matching KPIs, and visibility into decision making.

More inclusive and transparent processes make delivering an efficient and effective EX easier from the start. Consider employee onboarding, where encouraging new and diverse relationships among teams can support improved communication and collaboration. Wrike enhances experiences like employee onboarding by providing automated workflows, checklists, and onboarding templates. These tools make it easier to deliver a great EX from day one.

Work collaboration features like Wrike Proof, tagging, shareable tasks, and version history records improve transparency across the board, breaking down silos and fostering better partnerships. Wrike provides an enterprise-wide collaboration solution that connects goals and projects to results, improving cross-pollination and collaboration, with task-level granularity for both teams and individual contributors.

Wrike Proof improves collaboration and transparency across the board.

Creating a great employee experience is key to providing great customer experiences and attracting and retaining great talent. With Citrix and Wrike, you can ensure your teams have the tools they need to collaborate across functions by delivering an employee experience that helps employees, no matter where they are, do their best work.

Get your free trial of Wrike today, and find out more about creating a great employee experience.