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4 Keys to Satisfying 21st Century Customers
American Express data shows that nearly 60 percent of customers try a new brand or a company just to find better customer service. In fact, 89 percent of customers often swap to a company's direct competitor after bad service. These findings easily transport customer service from the category of business afterthought to the category of business priority. Read this article to discover four tips to building customer loyalty, and contact UGM Enterprises, Inc. to learn how Microsoft solutions like Dynamics 365 for Field Service can support your efforts.
4 Keys to Satisfying 21st Century Customers
published by UGM Enterprises, Inc.
UGM Enterprises, Inc. specializes in crafting solutions to align with your specific needs and drive business growth. We take pride in providing business consulting services and modernizing workspaces with Microsoft 365. As a provider of fully integrated cloud Enterprise Resource Planning (ERP) systems, our solutions are flexible to match your demands, streamline operations, and enhance customer engagement. Our smart tools foster informed decision-making, optimized supply chain, effective task assignments and project profitability.